New Study Indicates Difficulty In Evaluating Effectiveness Of “See Something, Say Something”-Like Citizen Tips Campaigns

The Mineta Transportation Institute has released a report evaluating the security awareness tips campaigns aimed at the public, along the lines of the “See Something, Say Something” initiative, of five San Francisco-area transportation agencies.

3Exploring the Effectiveness of Transit Security Awareness Campaigns in the San Francisco Bay Area finds: ”none of the five agencies analyzed for this study measures the effectiveness of their campaigns. Whereas they all have a similar goal—to increase passenger awareness about security issues—little evidence therefore exists confirming whether they are achieving this goal.”

But also according to the report: “A positive finding of this research is the consistency with which Bay Area transit organizations address the need for passenger awareness as part of their overall security program.”

It is an issue that I have brought up on the blog previously. While the awareness of these “See Something, Say Something” campaigns are up, I have yet to see real data that indicates how well they are actually working — and could be improved. This study reinforces my inclination and the need for study and specific instructions.

The report offers some suggestions on authorities can better establish metrics for determining success for the awareness campaigns, including surveying customers. Thanks to Homeland Security Digital Library where I saw this study originally.

These icons link to social bookmarking sites where readers can share and discover new web pages. Tags: City Preparedness · Preparedness Reports · See Something/Terrorism Tips · State Preparedness · Transportation Preparedness

View the original article here


About Paul Simard

I was born in 1955. I discovered my first personal computer in 1977 while in the U.S.A.F. I was hooked, but loved them too much to turn them into a job at the time. Now, it seems a good time to do that, but on my terms. So, here we are. I'll be writing about computer builds, OS and software installations, configurations on all, as well as commenting about the obstacles met and how I overcome them.
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